1. Shipping Locations

We currently ship only within the Kingdom of Saudi Arabia (KSA).
International shipping is not available at this time.

2. Order Processing Time

All orders are processed within 1–2 business days after payment confirmation.
Orders placed on weekends or public holidays will be processed on the next working day.

3. Estimated Delivery Time

• Standard Delivery (KSA): 3–7 business days
  Delivery times may vary depending on your location, courier availability, and peak seasons.

4. Shipping Charges

• Shipping fees are calculated at checkout based on your location and order size.

• Free shipping may be offered on selected products or promotional orders.

5. Order Tracking

Once your order is shipped, you will receive a tracking number via email or SMS so you can monitor your delivery status.

6. Delays

While we strive to meet our delivery timelines, delays may occur due to:

• Courier issues

• Weather conditions

• Public holidays

• Unforeseen circumstances

We appreciate your patience in such cases.

7. Incorrect Address

Please ensure your shipping address and contact details are correct.
Arfa Collections is not responsible for delays or lost packages due to incorrect or incomplete address information provided by the customer.

8. Customs & Duties

All orders shipped within Saudi Arabia are free from customs duties.
Any additional fees imposed by local authorities (if applicable) are the responsibility of the customer.

9. Contact Us

If you have any questions regarding shipping or your order, please contact us at:

+923218270273